“By Appointment Only” we see each client on a one to one basis so that you have our undivided attention without interruption, therefore we ask that you request an appointment by telephone 0121 296 5269 or by email .
Please note in March 2015 our telecoms system is changing and we may not be reachable by telephone for a couple of weeks, Please send an email OR a message via our face book, Sorry for any inconvenience, but it is something beyond our control.
We can usually do same day weekday appointments but Saturdays are always busy and can get booked up weeks in advance, so we advise you make an appointment for Saturdays at least 14 days in advance. Please let us know your wedding date and your contact number when you get in touch.
We do not charge for our time on appointments , but If you do book an appointment and are unable to keep it, please show us the courtesy of letting us know as soon as you know, then we can offer the appointment to someone on our waiting list. As we are only able to see one client per hour slot, its very frustrating (especially on Saturdays if we have people neglecting to tell us they cannot make it or want to reschedule.
Here is a super handy general guide to wedding dress shopping and what to expect
If you have any questions about what we do and what to expect at your appointment ,
please do not hesitate to ask We are happy to help.
* Please note * We would kindly request that you do not take photographs during your appointment
Opening times Tuesday to Saturday 10.00 – 5.30
The Custard Factory